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Privacy and Cookie Policy

Privacy Policy


We will provide you with the information we hold on you in response to a request in writing.


Given the nature of our work, you can be assured that we give protection of privacy and confidentiality the highest consideration.


If you have any queries relating to our collection or use of personal information, you can contact us.


Information we hold


We collect anonymous information through our server log files; for example, the number of visitors to the web-site at any time, but it cannot be used to identify individuals. We use the data to improve our site.


We use cookies in some areas of the site – see details below.  If you would like to know more about how to control the use of cookies take a look at About Cookies.


This website uses Google AdWords


We use Google’s AdWords remarketing service to advertise on third party websites to previous visitors to our site, including those visitors who haven’t completed any task on our site.


This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.


You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.


Your information


We do not collect or hold any sensitive information from the web-site and we do not pass information to third parties, other than as detailed above for Google Adwords remarketing.


If you send us your contact details, we may store that information and use it to contact you.  If you do not wish to be contacted, please let us know by contacting us.


If you attend one of our training programmes, we may hold contact details for you and details of the programme attended.


Any changes in policy or practice will be posted on this web page.




Cookies In Use on This Site


Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.


Our cookies help us to:


  • Make our website work as you’d expect

  • Improve the speed/security of the site

  • Allow you to share pages with social networks like Facebook

  • Continuously improve our website for you

  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)


We do not use cookies to:


  • Collect any personally identifiable information (without your express permission)

  • Collect any sensitive information (without your express permission)

  • Pass data to advertising networks

  • Pass personally identifiable data to third parties

  • Pay sales commissions


Granting us permission to use cookies


If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.


More about our Cookies


We use cookies to make our website work including:

  • Allowing you to add comments to our site

  • There is no way to prevent these cookies being set other than to not use our site.


Social Website Cookies


So you can easily Like or share our content on the likes of Facebook and Linked-in we have included sharing buttons on our site.


The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.


Visitor Statistics Cookies


We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called ‘analytics’ programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing spend.


Turning Cookies Off


You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our and a large proportion of the world’s websites as cookies are a standard part of most modern websites. It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

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